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General Warranty Terms and Conditions APPSTV (hereinafter referred to as “APPSTV”, “Us”, “We”, “Our”) warrants our products (“Product”) to be free from defects in materials or workmanship under normal use for the period set forth in this Limited Product Warranty (“Warranty”). This Warranty is valid only in Singapore for Products delivered in their original packaging to the original end-user purchaser (“Purchaser”), subject to the terms, conditions, and exclusions stated herein.

Should your Product require repair, APPSTV may, at its sole discretion, repair, replace, or exchange the Product with equivalent parts of similar technical specifications that may be new or refurbished. Repaired or replaced Products will remain under Warranty for the remaining original Warranty period from the initial delivery date. All replaced parts become the property of APPSTV.

No other warranties or guarantees, whether provided verbally or in writing by any third party, are binding on APPSTV unless explicitly stated in this Warranty. The Warranty period begins on the original delivery date, or if proof of purchase is unavailable, it will be deemed to have started three months from the product’s manufacturing date.

Servicing under this Warranty is only available in mainland Singapore and territories accessible by road. The Warranty does not cover Products outside of Singapore.

APPSTV's Warranty does not include coverage for missing accessories or external parts unless the claim is made within two (2) days from the delivery date. Any visible defects must be reported within 24 hours of delivery, failing which no faults will be deemed present at the time of delivery. Minor imperfections that do not impact the Product’s functionality are not considered defects under this Warranty.

The Purchaser is responsible for any transportation costs when making walk-in warranty claims. APPSTV is not liable for any indirect or consequential damages, including loss of profits, opportunities, or data. The Purchaser is responsible for safeguarding the Product.

APPSTV reserves the right to impose service or transportation charges for Products outside the Warranty cover. The Warranty will be voided if the Product has been altered or repaired by unauthorized personnel. APPSTV may modify this Warranty’s terms and conditions as necessary.

Limitations and Exclusions This Warranty does not cover:

Expired Warranty periods or Out-of-Warranty Products.
Accessories like remote controls, cables, or soundbar mounting kits.
Damage due to misuse, improper installation (unless done by APPSTV), or liquid damage.
Damage due to natural aging, wear and tear, or external conditions like dust, power surges, or natural disasters.
Software issues or user-induced damages like screen burn-in.
Products installed in unsafe or inaccessible locations.

Warranty Chart

Product Category

Warranty Duration

Warranty Type

Scope of Warranty

QLED Televisions

3 Years

On-Site

Labour, Parts, Transport

Remote Control with Television

6 Months

Walk-In

Parts

TV Wall Bracket

3 Years

On-Site

Parts Only

Built-in Soundbar

1 Year

On-Site

Labour, Parts, Transport

TV and Wall Mount Warranty Terms and Conditions

Installation Type

Warranty Duration

Warranty Type

Scope of Warranty

Television & Soundbar Mounting

1 Year

On-Site

Labour Only

Extended Warranty Terms and Conditions Extended Warranty is available for eligible Products with a warranty extension package purchased at the time of sale. The Extended Warranty provides an additional two years of coverage, starting after the initial three-year Warranty period.

Extended Warranty details can be found in the specific terms and conditions provided at the time of purchase.

This Warranty is subject to change by APPSTV without prior notice. Please contact APPSTV customer service for any inquiries or further information regarding Warranty coverage.

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