Select a Topic
Frequently Asked Questions
General
Q: Who is APPSTV?
A: APPSTV is a Singaporean brand committed to quality assurance, offering affordable TVs that prioritize innovation, quality, and user experience. Our lineup features QLED 4K Ultra HD displays and built-in cinematic audio systems, bringing you immersive home entertainment at an exceptional value. Discover APPSTV today, where the future of viewing begins.
Q: What is a QLED TV?
A: QLED (Quantum Light Emitting Diode) TVs use Quantum light technology to deliver brighter, more vibrant colors and improved contrast compared to standard LED TVs. APPSTV’s QLED TVs provide an immersive viewing experience with enhanced picture quality.
Q: What is the resolution of the smart TV?
A: All of our TVs currently feature 4K Ultra HD (3840 x 2160) resolution. 4K Ultra HD offers four times the pixels of Full HD, providing sharper images, vibrant colors, and stunning clarity. It's perfect for larger screens and ensures an immersive viewing experience with enhanced detail and lifelike visuals.
Q: What's the TV's operating system?
A: Our smart TVs use the webOS operating system. It provides simple and smooth operation, with access to a wide variety of apps and content, making it easy to enjoy your favorite entertainment.
Delivery
Q: What is the shipping cost?
A: We offer free shipping within Singapore on all QLED TV orders.
Q: How long does the delivery take? / Q: How long does it take to process an order?
A: For in-stock TVs and TV stands with assembly options, please allow 2-4 working days for our delivery team to contact you and arrange delivery and/or installation. Delivery times may vary during special sales or holiday seasons, in which case it could take up to 7 days. You will be notified in advance. Thank you for your patience and understanding.
Q: Do you ship internationally?
A: At the moment, we only offer shipping within Singapore.
Q: Is TV mount installation limited by height?
A: Yes, wall-mounting for TVs 65 inches or smaller is limited to a height of 180 cm from the bottom of the TV. Additional charges apply for higher installations as follows:
For TVs larger than 65 inches and installations higher than 180 cm, a site survey will be conducted, with extra charges starting at $200. These fees cover additional labor, insurance, and specialized equipment for elevated installations.
Contact Us
Q: How do I contact your customer service? / How do I contact APPSTV for further assistance?
A: You can submit inquiries through the "Contact Us" page on our official website or email us at support@appstv.com.sg . Our customer service team will respond within 3 working days.
Q: How long are customer service hours?
A: Our customer service operates from 10am – 6pm, Monday to Friday. You can submit queries outside working hours, and we will respond as soon as possible during the next working hours.
Contact Us
